FAQ

Browse our products, add items to your cart, proceed to checkout, enter your shipping address, select a payment method, and confirm your order.

Once an order is placed, modifications are limited. Please contact us immediately if you need changes and we will try our best to accommodate.

No, there is no minimum order value. However, shipping charges apply on orders below the free shipping threshold.

Metro cities: 3-5 business days. Tier 2 cities: 5-7 business days. Remote areas: 7-10 business days.

Yes, we offer free shipping on all orders above ₹999.

Once shipped, you will receive a tracking link via SMS/email. You can also track from the orders section of your account.

We accept returns within 7 days of delivery. Items must be unused and in original packaging.

Log in to your account, go to your orders, select the order, and click the return button. Our team will process your request.

Refunds are processed within 5-7 business days after we receive and inspect the returned item.

We accept credit/debit cards, netbanking via our secure payment gateway, and Cash on Delivery (COD).

Yes, COD is available for most pincodes. A nominal COD charge of ₹50 applies.

Yes, all online payments are processed through our PCI-DSS compliant payment gateway, which uses bank-grade encryption.

Yes, all our products are certified and made from non-toxic, child-safe materials. Safety is our top priority.

Warranty details vary by product and are mentioned on the individual product pages.

Click on Login, then Sign Up. You can register using your phone number with OTP verification or use Google sign-in.

You can login using phone OTP or Google. If you have a password-based account, use the forgot password option on the login page.